Cancellation Policy

Effective Date: 9 October 2026

At Sanvi Readymix, a brand of Vinayap Foods Private Limited, we strive to provide our customers with a smooth and reliable shopping experience. This Cancellation Policy explains the terms and conditions for cancelling orders placed through our website.

1. Order Cancellation by Customers

Customers may request cancellation of their order before it has been processed for dispatch.

To request a cancellation, please contact our customer support team as soon as possible and provide your order number and registered contact details.

Once an order has been packed, dispatched, or handed over to the courier partner, cancellation may no longer be possible.

2. Cancellation After Dispatch

Orders that have already been dispatched may not be eligible for cancellation through the standard cancellation process.

If you no longer wish to accept a dispatched order, please contact our customer support team for guidance. Any applicable refund or return request will be handled in accordance with our Return and Refund Policy and applicable laws.

3. Refunds for Cancelled Orders

If your cancellation request is approved and payment has already been received, the eligible amount will be refunded to the original payment method, wherever applicable.

Refund processing timelines may vary depending on the payment method, bank, or payment service provider.

For orders paid through Cash on Delivery (COD), if available, no payment refund is required when the order is successfully cancelled before dispatch.

4. Cancellation by Sanvi Readymix

Sanvi Readymix – Vinayap Foods Private Limited reserves the right to cancel an order in circumstances such as:

• The ordered product is unavailable or out of stock.

• Incorrect pricing or product information is identified.

• Payment authorization fails or a payment-related issue arises.

• The delivery address is outside our serviceable delivery area.

• Suspected fraudulent activity or an order-related verification issue occurs.

• An unforeseen operational issue prevents order fulfilment.

If an order is cancelled by us after payment has been received, the eligible amount will be refunded to the customer.

5. Food Products and Hygiene Considerations

As we sell food products, cancellation and return requests may be subject to product handling, packaging, food safety requirements, and applicable consumer protection laws.

Customers are encouraged to review their order carefully before completing the purchase.

This policy does not limit any rights available to customers under applicable law.

6. How to Request a Cancellation

To request an order cancellation, contact us using the details below. Please include your order number and the reason for cancellation so our team can assist you efficiently.

Company: Vinayap Foods Private Limited
Brand: Sanvi Readymix
Phone: +91 84595 33885
Email: info@sanvireadymix.com
Location: Pune, Maharashtra, India

7. Changes to This Policy

Sanvi Readymix – Vinayap Foods Private Limited reserves the right to update or modify this Cancellation Policy when necessary. Updates will be published on this page and will take effect from the date of publication.

Thank you for choosing Sanvi Readymix. We appreciate your trust in our products and services.

Sanvi Readymix – Great Taste. Easy Preparation. Trusted Quality.